Contact Us

Questions about setup, WhatsApp pairing, wallet balance, audio transcription, translation, or Zap AI commands can be sent directly to our support email.

Email Support

For account help, billing questions, WhatsApp setup, or service questions, email us and include the phone number on the account.

info@zap.bz

Before You Contact Us

New users can create an account online with $1.00 trial credit.
Existing users can check balance, status, and connected WhatsApp numbers in the dashboard.
Connected WhatsApp numbers can use Zap commands such as #help, #balance, #status, and #question.

Setup

WhatsApp Pairing

We can help you connect personal or business WhatsApp numbers through linked-device pairing.

Billing

Wallet Balance

Ask about PayPal top-ups, free trial credit, usage charges, or paused accounts.

Product

Transcription And Translation

Send support questions about audio messages, translated transcripts, and Zap AI commands.